Clear standards

Policy centre

Our public policies explain how we protect people, handle information, accept donations and remain accountable.

Privacy Notice

How we collect, use, protect and share personal information, and the rights available to you. /privacy-policy

Cookie Policy

The essential storage used by this website and how optional technologies are controlled. /cookie-policy

Donation & Fundraising Policy

How General Fund and project donations are accepted, administered and used. /donation-policy

Donation Refund Policy

When we may review an error, duplicate or unauthorised donation. /refund-policy

Complaints Policy

How to raise a concern and request trustee review. /complaints

Safeguarding Policy

Our approach to safe, respectful adult online learning. /safeguarding

Accessibility Statement

Our accessibility aims, known limitations and how to report a barrier. /accessibility

Transparency & Accountability

Registration, governance, fundraising and future reporting. /transparency

Website Terms of Use

Fair and responsible use of this website. /terms